Support Center

To reset your password:

• Click "Forgot Password" on the login page
• Enter your email address
• Check your inbox for a password reset link (valid for 1 hour)
• Click the link and create a new password (min 8 characters)

Note: If you don't receive the email, check your spam folder or contact support.

You can cancel anytime from your account:

• Log in and go to Account Settings
• Click Billing & Subscription
• Select Cancel Subscription
• Confirm cancellation

What happens next: Your access continues until the end of your current billing period. No refund for the current month. See our Refund Policy for pro-rated annual refunds.

We accept all major payment methods through Stripe:

• Credit cards: Visa, Mastercard, American Express, Discover
• Debit cards (with Visa/MC logo)
• Apple Pay, Google Pay
• ACH bank transfers (Enterprise plans only)

Currency: All prices are in USD. Your bank may charge currency conversion fees.

After purchasing a book from the Consciousness Bookstore:

• Go to My Library in your account
• Find the book and click Download PDF or Read Online
• Books are available for unlimited downloads
• Save the PDF to your device for offline reading

Note: Books are non-refundable once downloaded. See Refund Policy.

We offer a 7-day money-back guarantee for first-time Pro/Enterprise subscriptions:

• 7 days: Full refund for monthly plans (first purchase)
• 30 days: Full refund for annual plans
• 31-90 days: 75% pro-rated refund for annual
• 91-180 days: 50% pro-rated refund for annual

Digital books ($19.99-$49.99) are NOT refundable after download. See full Refund Policy.

You can change your plan anytime:

• Upgrade: Immediate access to new tier features, pro-rated billing
• Downgrade: Takes effect at the end of your current billing period

To change plans: Account Settings → Billing & Subscription → Change Plan

Free Tier: Limited to 5 crystal ball clicks. Upgrade to Pro for 500 clicks/month.

Crystal ball clicks are your usage credits for AI-powered features:

• Free Plan: 5 clicks total (lifetime)
• Pro Plan: 500 clicks/month ($99-$999/mo depending on features)
• Enterprise: Unlimited clicks ($500-$5,000/mo)

What counts as a click: Pattern recognition queries, consciousness analysis, USPTO filing assistance, API calls.

Unused clicks: Monthly clicks do NOT roll over. Use them or lose them.

If you joined before our May 19, 2026 launch:

• You'll receive an email on launch day with early access
• Waitlist members get 10% off first month
• Priority support for the first 30 days
• Access to exclusive launch webinar

Not on the waitlist yet? Enter your email on the homepage.

Official Launch: May 19, 2026

Before May 19: The platform is in "coming soon" mode. You can:

• Browse this support center
• Read legal pages (terms, privacy, refund)
• Join the waitlist for early access
• Create a demo account (features unlocked May 19)

After May 19: Full access to all 14 revenue platforms, bookstore, APIs, and services.

Yes, all 19 patents are real and filed by imKrisK.

• 12 patents granted (approved)
• 7 patents pending (under review)
• Covers: Consciousness detection, bilateral processing, factory automation, pattern intelligence

Public Records: All patents are publicly visible on USPTO.gov (search for inventor name "imKrisK" or contact support for patent numbers).

Prior Art: This platform was published March 11, 2026 as USPTO prior art documentation.

We're here to help! Contact us via:

• Email: support@conversationmine.com (response within 24 hours)
• Bug Reports: GitHub Issues
• Billing Questions: Include your account email and transaction ID
• Technical Issues: Describe the problem, browser, and any error messages

Response Times: Free users: 48 hours | Pro users: 24 hours | Enterprise: Priority (4-hour SLA)